Your agent, your voice
- You pick Troy and the speaking voice — or clone yours
- Callers hear your shop, not a generic receptionist
- Knowledge base, pronunciation, and heavy equipment intake in your language
Built around your shop — not bolted on
Heavy Equipment: quoted, booked, deposited, and on the tech's phone.
Not an AI receptionist bolted onto someone else's software. DispatchNode prices from your heavy equipment catalog and rules, books the job on the board, collects Stripe, and the tech sees it on their phone.
14-daytrial
Anatomy of a Lost Job
7:15 PM - Urgent Call
A new client calls to inquire about ongoing service.
Missed new client inquiry
"Please leave a message or press 1 for..."
7:18 PM - Lead Hangs Up
Searches Google, hires a competitor who answers.
Bottom Line
-$850/mo
Recurring Revenue Lost
The Old Way:
Losing Clients to Competitors.
The Old Way
Phone trees, hold music, voicemail. Your customer already called the next guy.
The Busy Hands Problem
While you're servicing clients, new ones give up and call the next provider.
Silent Churn
Every missed inquiry is a recurring client you'll never know about.
Quote, book, collect, and dispatch — on one call
Quotes from your catalog
Live catalog and rules — not a script that says someone will call you back.
Books it on the board
Confirmed job, not a voicemail. Troy holds the slot, then writes it onto the board.
Collects, then dispatches
Stripe before hang-up. The tech sees the job, the map, and the notes on their phone.
Anatomy of a booked job
7:15 PM - Urgent Call
A new client calls to inquire about ongoing service.
7:15 PM - Instant Answer
Troy answers instantly and qualifies the lead.
7:17 PM - Job Booked
First visit scheduled. Recurring plan confirmed via SMS.
Bottom Line
+$850/mo
New Recurring Client Secured
Configured to your trade
Call → quote → book → deposit → dispatch
Not a receptionist bolted onto someone else's software. One agent, your rules — on the phone and the widget — and the job lands on the tech's phone.
01
Call
Twilio number or the website widget
02
Answer
Troy · 29+ languages · first ring
03
Quote
Live catalog and rules
04
Book
Confirmed on the board
05
Deposit
Stripe before hang-up
06
Dispatch
Map + tech's phone
Your heavy equipment operation — not just the phone
Intake, catalog, and dispatch in your terms. The same person on the call and the widget. Unlimited techs and office.
Dispatch & calendar
- Live map, travel buffers, recurring routes
- Time clock with GPS; availability on the call
- Holds a slot, then books it onto the board
CRM, quotes & jobs
- Intake and catalog and rules the way your shop already talks
- Estimates the customer approves by text
- Jobs created from the call transcript
Get paid
- Invoices + Stripe links, including mid-call deposits
- A/R dunning, job costing, 1099 contractor payouts
- QuickBooks Online & Xero on Starter+
In the field
- Native iOS & Android — no per-tech fee
- photos, signatures, and checklists
- Before/after PDFs and on-my-way ETAs
The customer
- No-login portal from an SMS link
- Pay, approve quotes, reschedule, see ETA
- Reminders, review asks, agreement renewals
Contracts & cadence
- Service agreements with e-sign review
- Recurring jobs generated on a cadence
- 60 / 30 / 7-day renewal reminders
Shop, parts & fleet
- Pricebook, inventory, vendors, serialized assets
- Bay, counter, or warehouse when you need them
- Vehicles, equipment, optional telematics
Office, team & growth
- 11 roles, audit log, website & campaigns
- Google + Outlook calendars; Gusto time sync
- REST + MCP API on Starter — your catalog, your terms
Live today Stripe · Twilio · QuickBooks Online · Xero · Gusto · Google Calendar · Outlook · Slack · CallRail · Lob · Mapbox / Google Maps · REST + MCP
Heavy Equipment markets
Local pages for the metros this trade actually serves. The phone product is the AI receptionist. Packaging comparisons start with the Jobber alternative and the ServiceTitan alternative. What AI dispatch software does explains the workflow, and tiers are on pricing.
New York Heavy Equipment · Los Angeles Heavy Equipment · Chicago Heavy Equipment · Houston Heavy Equipment · Phoenix Heavy Equipment · Philadelphia Heavy Equipment · San Antonio Heavy Equipment · San Diego Heavy Equipment · Dallas Heavy Equipment · Austin Heavy Equipment · Jacksonville Heavy Equipment · San Jose Heavy Equipment · Fort Worth Heavy Equipment · Columbus Heavy Equipment · Charlotte Heavy Equipment · Indianapolis Heavy Equipment · San Francisco Heavy Equipment · Seattle Heavy Equipment · Denver Heavy Equipment · Nashville Heavy Equipment · Oklahoma City Heavy Equipment · El Paso Heavy Equipment · Washington Heavy Equipment · Las Vegas Heavy Equipment
More metros at /locations · local heavy equipment pages for each city.
Meet Troy
Your AI Voice Agent for Heavy Equipment
Answers the phone, asks for their street address, texts them a deposit link, and drops the confirmed job into your schedule.
Frequently Asked Questions
What is the best heavy equipment dispatch software?
DispatchNode is an AI-powered heavy equipment dispatch software. It includes a 24/7 AI voice agent that answers calls, books jobs, and collects deposits, all at from $99/month with no per-user fees. Unlike competitors like ServiceTitan ($245–500/tech/mo) or Jobber ($29/extra user), DispatchNode never charges per-seat fees.
Ready to run heavy equipment from first ring to the tech's phone?
No contracts. Cancel anytime.
See AI dispatch handle a live call — free 30-min demo