Your agent, your voice
- You pick Oak and the speaking voice — or clone yours
- Callers hear your shop, not a generic receptionist
- Knowledge base, pronunciation, and flower delivery intake in your language
Built around your shop — not bolted on
By the time they hang up, an anniversary bouquet drops is quoted, booked, and on the tech's phone.
Not an AI receptionist bolted onto someone else's software. DispatchNode prices from your flower delivery catalog and rules, books the job on the board, collects Stripe, and the tech sees it on their phone.
14-daytrialValentine's Day compresses 30% of annual floral revenue into a single weekAvg ticket: $78 average delivery order
Anatomy of a Lost Job
7:15 PM - Urgent Call
A customer calls to order same-day sympathy flowers for a funeral this afternoon.
10:45 AM – No Answer
"Please leave a message or press 1 for..."
7:18 PM - Lead Hangs Up
Searches Google, hires a competitor who answers.
Bottom Line
-$120
Estimated Order Lost
The Old Way:
Losing Orders to Voicemail.
Valentine's Day spikes daily order volume from 30 arrangements to 250. The same three delivery vans must cover 10 times the ground, and missing a single office-building security cutoff at 5 PM means a dozen birthday bouquets sit in a warm van overnight and die on a dark desk.
A husband orders a birthday bouquet for delivery at his wife's office at 2 PM. The driver arrives at 6 PM after she left for the day. The flowers sit on a dark reception desk over the weekend, wilt by Monday, and the husband posts a 1-star review.
The shop owner takes a phone order while stripping rose thorns, mishears '1247 Elm' as '1247 Elm Court,' and writes the card message as 'Still crazy about you, Jen' instead of 'Jan.' The bouquet arrives at the wrong house with the wrong name—both the sender and recipient are furious.
Quote, book, collect, and dispatch — on one call
Quotes from your catalog
Live catalog and rules — not a script that says someone will call you back.
Books it on the board
Confirmed job, not a voicemail. Oak holds the slot, then writes it onto the board.
Collects, then dispatches
Stripe before hang-up. The tech sees the job, the map, and the notes on their phone.
Anatomy of a booked job
7:15 PM - Urgent Call
A customer calls to order same-day sympathy flowers for a funeral this afternoon.
7:15 PM - Instant Answer
Oak answers instantly and qualifies the lead.
7:17 PM - Job Booked
Arrangement and delivery address confirmed. Same-day delivery scheduled.
Bottom Line
+$120
Revenue Captured While You Slept
Configured to your trade
Call → quote → book → deposit → dispatch
Not a receptionist bolted onto someone else's software. One agent, your rules — on the phone and the widget — and the job lands on the tech's phone.
01
Call
Twilio number or the website widget
02
Answer
Oak · 29+ languages · first ring
03
Quote
Live catalog and rules
04
Book
Confirmed on the board
05
Deposit
Stripe before hang-up
06
Dispatch
Map + tech's phone
Your flower delivery operation — not just the phone
Intake, catalog, and dispatch in your terms. The same person on the call and the widget. Unlimited techs and office.
Dispatch & calendar
- Live map, travel buffers, recurring routes
- Time clock with GPS; availability on the call
- Holds a slot, then books it onto the board
CRM, quotes & jobs
- Intake and catalog and rules the way your shop already talks
- Estimates the customer approves by text
- Jobs created from the call transcript
Get paid
- Invoices + Stripe links, including mid-call deposits
- A/R dunning, job costing, 1099 contractor payouts
- QuickBooks Online & Xero on Starter+
In the field
- Native iOS & Android — no per-tech fee
- photos, signatures, and checklists
- Before/after PDFs and on-my-way ETAs
The customer
- No-login portal from an SMS link
- Pay, approve quotes, reschedule, see ETA
- Reminders, review asks, agreement renewals
Contracts & cadence
- Service agreements with e-sign review
- Recurring jobs generated on a cadence
- 60 / 30 / 7-day renewal reminders
Shop, parts & fleet
- Pricebook, inventory, vendors, serialized assets
- Bay, counter, or warehouse when you need them
- Vehicles, equipment, optional telematics
Office, team & growth
- 11 roles, audit log, website & campaigns
- Google + Outlook calendars; Gusto time sync
- REST + MCP API on Starter — your catalog, your terms
Live today Stripe · Twilio · QuickBooks Online · Xero · Gusto · Google Calendar · Outlook · Slack · CallRail · Lob · Mapbox / Google Maps · REST + MCP
Flower Delivery markets
Local pages for the metros this trade actually serves. The phone product is the AI receptionist. Packaging comparisons start with the Jobber alternative and the ServiceTitan alternative. What AI dispatch software does explains the workflow, and tiers are on pricing.
New York Flower Delivery · Los Angeles Flower Delivery · Chicago Flower Delivery · Houston Flower Delivery · Phoenix Flower Delivery · Philadelphia Flower Delivery · San Antonio Flower Delivery · San Diego Flower Delivery · Dallas Flower Delivery · Austin Flower Delivery · Jacksonville Flower Delivery · San Jose Flower Delivery · Fort Worth Flower Delivery · Columbus Flower Delivery · Charlotte Flower Delivery · Indianapolis Flower Delivery · San Francisco Flower Delivery · Seattle Flower Delivery · Denver Flower Delivery · Nashville Flower Delivery · Oklahoma City Flower Delivery · El Paso Flower Delivery · Washington Flower Delivery · Las Vegas Flower Delivery
More metros at /locations · local flower delivery pages for each city.
Meet Oak
Your AI Voice Agent for Flower Delivery
Answers the phone, asks for their street address, texts them a deposit link, and drops the confirmed job into your schedule.
Flower Delivery — why missed calls hurt
Market reality
At 4 PM on February 13th, a flower shop owner stands at the design bench with thorny stems in both hands while the phone rings for the 40th time in an hour. She can't answer. Each missed call is a husband trying to spend $89 on roses for tomorrow—and he'll have the order placed with the competitor across town in 90 seconds.
How Oak wins the job
At 4 PM on February 13th, the shop is buried in orders. The AI agent fields 67 incoming calls simultaneously. A husband calls to order a dozen roses for his wife's downtown office by noon tomorrow. The AI agent quotes $89.95, records his exact card message—'Still crazy about you, Jan'—reads it back for voice confirmation, and collects payment via secure payment link. The routing engine drops the delivery onto the morning downtown route between two existing office stops. By 6 PM, the AI agent has booked $14,500 in Valentine's orders without the shop owner lifting her phone once.
Frequently Asked Questions
How does the system capture card messages accurately over the phone?
The AI agent records the caller's spoken message, transcribes it using speech-to-text, and reads the transcription back for verbal confirmation. Once approved, the text routes directly to the card printer—eliminating handwriting errors and ensuring the exact message appears on the card stock.
Ready to run flower delivery from first ring to the tech's phone?
No contracts. Cancel anytime.
See AI dispatch handle a live call — free 30-min demo